E-CRM Campaign/Segmentation Executive

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This is a new role within our Digital Marketing team and will focus on building automations within our CRM Tools (Dot Digital and Capillary) and managing email, sms, WhatsApp and App Push notification sends. We are not looking for a designer as other teams will build email content, but this role will select correct segments select send times, check content and managing the sends, Additionally using our tools you will learn how to: 

Key Responsibilities : 

  • Build relevant segments 
  • Build complex automations to manage Customer journeys in partnership with our CRM team 
  • Manage support issues relating to Dot Digital and Capillary tools  
  • Manage contact databases to ensure they are correct and optimised 
  • Manage reporting as to the success of all our communication campaigns 
  • The successful candidate must have a logical process orientated mind and enjoy working with data and automated logic
  • Experience using a similar tool or perhaps even programming experience could be beneficial
  • Skills in Excel and data management a must
  • This is an ideal first or second job, we are looking to find someone to train and grow within Kanmo.
We usually respond within three days

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Head Office

Menara Era
10410 Kecamatan Senen Directions View page

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